How to Choose a Credit Counselor
Not all credit counseling agencies operate the same way. Here's what to check before you commit to one.
Accreditation Checklist
- NFCC (National Foundation for Credit Counseling) affiliation
- FCAA (Financial Counseling Association of America) affiliation, or equivalent
Questions to Ask Before Starting
- What fees apply, and when are they charged?
- What's included in the initial session vs. ongoing services?
- What are the cancellation terms if I change my mind?
Red Flags
- High-pressure sales tactics
- Upfront fees before any actual counseling has occurred
- Guarantees of a specific outcome
How to Verify Legitimacy
- Check the agency's Better Business Bureau profile and rating
- Search your state attorney general's office for any consumer complaints