How to Spot Debt Collection Scams

Fake debt collectors prey on fear and urgency. Knowing the common tactics helps you tell a scam from a legitimate — if unwelcome — collection attempt.

Common Scam Tactics

Threatening immediate arrest or legal action that isn't legally accurate

Demanding payment via gift cards, wire transfer, or cryptocurrency

Refusing to provide written validation of the debt

Pressuring for an immediate decision without time to verify anything

How to Verify a Collector Is Legitimate

  1. Ask for the collector's name, company, address, and callback number in writing
  2. Request written validation of the debt before discussing payment
  3. Check the company name against your original creditor's records if possible

How to Report a Scam

File a complaint with the Federal Trade Commission (FTC)

File a complaint with the Consumer Financial Protection Bureau (CFPB)

Contact your state attorney general's office

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