What Does a Credit Counselor Do?

A credit counselor's job is to help you understand your financial picture and options — not to negotiate with creditors on your behalf like a debt settlement company does.

What a Credit Counselor Actually Does

  • Reviews your budget — income, expenses, and debt obligations
  • Provides financial education on budgeting and credit
  • Reviews your options, which may include a debt management plan

A credit counselor is generally not a lawyer or a negotiator by default — that's a different service (see debt settlement).

What a Typical First Session Covers

Generally an income and expense review, an overview of your current debts, and a discussion of the options available to you given your specific numbers.

What Comes After

You may receive a recommendation for a debt management plan, or simply general budgeting guidance — there's no obligation to enroll in anything as a result of the session.

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