Can't Afford Your Payments?
Whether it's missed payments, living paycheck to paycheck, a job loss, or medical bills piling up — here's how to understand your options and take the next step.
Overview
Falling behind on payments — or realizing you're about to — is one of the most common ways people first encounter serious debt problems. It can happen gradually (rising interest, minimum payments that barely move the balance) or suddenly (a job loss, medical bill, or emergency expense).
The good news: this is also the stage where you have the most options and the most control. Acting early — before accounts go to collections or court — generally means more choices and less damage to your credit.
This resource center walks through what's actually happening, what to do first, and every legitimate path forward, from budgeting adjustments to debt settlement, credit counseling, and consolidation.
Start Here
New to this situation? These are the first things to read or do.
How This Usually Unfolds
Step 1
Recognize the shortfall between income and payments
Step 2
Contact creditors about hardship options
Step 3
Compare debt relief, consolidation & credit counseling
Step 4
Choose a path and take action
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Frequently Asked Questions
What should I do first if I can't afford my payments?
Contact your creditors directly to ask about hardship programs before you fall behind — many offer temporary rate reductions or deferrals. If the shortfall is ongoing rather than temporary, a broader solution like debt settlement, consolidation, or credit counseling may be worth exploring.
Is it better to pay minimums or save for a lump-sum settlement?
It depends on your total debt and hardship level. Minimum payments keep accounts current but can take years to pay off high-interest debt. If you're already struggling, redirecting payments toward a settlement fund may resolve the debt faster overall.