Corrections Policy
We get things wrong sometimes. When we do, we fix it — and we're upfront about it.
How We Handle Errors
Debt relief laws, company fee structures, and state regulations change. When we find outdated or incorrect information on ReliefGuardian, or when a reader points one out, here's what happens:
We Verify the Correction
We check it against a primary source — a government agency, a company's own published terms, or another authoritative reference — before we change anything.
We Update Right Away
Once a correction is verified, we update the page as soon as it's confirmed — not on a delay or a batch schedule.
Substantive Errors Get a Correction Date
For a factual error that changes the substance of what we told readers — a wrong fee, an incorrect legal deadline, a company detail that was inaccurate — we note the correction date at the bottom of the page.
Minor Updates Just Get Fixed
For small updates — a fee that changed by a few dollars, a typo, a broken link — we simply fix it. These don't get a separate correction note, since they don't change the substance of what we told you.
Report an Error
If you spot something on ReliefGuardian that looks outdated, incorrect, or unclear, we want to know. Email us at corrections@reliefguardian.com with the page URL and what you believe is wrong. We review every report.
Report an ErrorWhy This Matters
ReliefGuardian covers financial decisions that affect people's lives. Getting it right — and fixing it fast when we don't — is part of how we earn your trust. See our Editorial Standards and Research Process for how we research and review content before it's published.