Consolidated Credit Review: Services, Costs & What to Know

Is Consolidated Credit Legitimate?

Yes. Consolidated Credit is a registered 501(c)(3) nonprofit that has operated since 1993, over three decades. It's a long-standing member of the Financial Counseling Association of America (FCAA), joined the National Foundation for Credit Counseling (NFCC) in February 2024, and is approved by HUD for housing counseling.

Regulatory check. August 2026: ReliefGuardian's review did not identify a CFPB, FTC, or state attorney general enforcement action against Consolidated Credit.

Bottom line: Consolidated Credit is a well-established nonprofit with a long operating history and credentials from multiple accrediting bodies.

What Does Consolidated Credit Actually Do?

• Free credit and debt counseling
• Debt Management Plans (DMP)
• Housing counseling (foreclosure prevention, pre-purchase counseling)
• Bankruptcy counseling
• Financial education resources and calculators
• KOFE, a corporate financial wellness program offered through employer and organizational partnerships

Consolidated Credit's Spanish-Language Services

Consolidated Credit maintains a dedicated Spanish-language website and bilingual financial-education resources, rather than limiting Spanish support to a handful of translated pages. This includes Spanish-language social media presence and has been maintained and relaunched multiple times over the years, a more substantial, sustained investment than a simple translation layer.

What Is KOFE?

Consolidated Credit also operates KOFE (Knowledge of Financial Education), a financial-wellness platform offered through employers, financial institutions, municipalities, and other organizations. KOFE combines online financial education, calculators, courses, webinars, and podcasts, with one-on-one financial coaching, and is available in both English and Spanish.

If your employer or financial institution provides KOFE as a benefit, you may encounter Consolidated Credit through that program before ever searching for a credit counseling agency yourself.

How Consolidated Credit's DMP Works

Consolidated Credit follows the standard DMP process: free financial review, creditor negotiation, one monthly payment, and a multi-year payoff. For the general mechanics, see our Credit Counseling & DMP Guide.

What's specific to Consolidated Credit: it currently describes its DMP timeline as generally 36–60 months, and says interest rates on accounts in its DMP may be reduced into a 0%–11% range on average. Creditor concessions vary, so ask for the proposed rate on each of your accounts before enrolling.

Consolidated Credit reports that it provided free credit counseling to more than 172,000 people in 2024, while 29,761 went on to consolidate through its program. Those are company-reported figures, but they illustrate something useful: receiving counseling doesn't obligate you to enroll in a DMP.

How Much Does Consolidated Credit Cost?

Consolidated Credit says fees depend on factors including your state, budget, and number of accounts enrolled. Your administration fee is incorporated into your DMP payment rather than billed separately. As with any agency, request your own written fee schedule before enrolling.

Editorial note: Consolidated Credit publishes $40 as its average DMP fee across multiple current pages (its FAQ and main DMP page); one current calculator-adjacent page states approximately $49 instead. We used $40 as the figure repeated across the primary fee-disclosure pages.

• Initial credit counseling: Free
• DMP setup fee: May apply and varies by state and circumstances
• Monthly DMP fee: About $40 on average, according to Consolidated Credit, capped at $79 nationwide
• Fee waivers: Consolidated Credit states active-duty military members and their families typically receive a full fee waiver; other reductions may be available based on income or hardship

What Happens to Your Credit Cards?

Enrolled credit card accounts are generally closed as part of Consolidated Credit's DMP. For the general credit-card and credit-score mechanics that apply across all DMPs, see our Credit Counseling & DMP Guide.

What Debts Can Consolidated Credit Help With?

Consolidated Credit's DMP primarily addresses unsecured debts such as credit cards. Depending on the creditor, certain other unsecured accounts, including some medical, utility, and service-contract collection accounts, may also qualify, and some payday lenders may agree to participate. Eligibility isn't automatic, so ask which of your individual accounts can actually be enrolled.

Complaints & Consumer Feedback

Consolidated Credit's BBB profile (filed under its legal name, Consolidated Credit Counseling Services, Inc. in Plantation, FL) shows an A+ rating with 3 complaints closed in the past 3 years, 1 of which was resolved within the last year. Complaint types logged include billing, product, and service issues. ReliefGuardian doesn't treat individual complaints as proof of a broader problem; we consider them alongside regulatory history, program disclosures, fees, credentials, and the scale of the organization.

Source and date checked: Better Business Bureau profile for Consolidated Credit Counseling Services, Inc. checked August 2026.

How Many People Has Consolidated Credit Helped?

Consolidated Credit's own homepage states it has "assisted over 10 million people" over its 30-plus years in operation. This is a company-reported, cumulative figure spanning all of its services (counseling, DMP enrollment, housing counseling, and more combined) rather than a count of DMP enrollments specifically, its more precise, dated figures are the 172,000 people counseled and 29,761 who enrolled in a DMP in 2024, cited above.

Consolidated Credit vs. Debt Settlement

For a full comparison of DMPs and debt settlement generally, see our DMP vs. debt settlement breakdown.

Consolidated Credit's DMP is designed around repaying enrolled principal while creditors may reduce interest or waive certain fees. Debt settlement instead attempts to resolve eligible debts for less than the full balance and carries different risks and credit consequences. Neither approach is automatically better. If you can afford full repayment after creditor concessions, a DMP may be worth considering. If the reduced payment still doesn't fit your budget, compare settlement and other alternatives independently.

Services Offered

• Free credit and debt counseling
• Debt Management Plans (DMP)
• Housing counseling
• Bankruptcy counseling
• KOFE financial wellness platform

Who Consolidated Credit May Be Best For

Consolidated Credit may be worth considering if high credit-card interest is your main obstacle; you can afford to repay your full balance over several years, or you'd benefit from dedicated Spanish-language counseling and resources.

Frequently Asked Questions

Questions to Ask Before Enrolling

1. What will my total monthly payment be?
2. What are my setup and monthly fees, and how are they calculated for my situation?
3. Which of my creditors have agreed to participate?
4. What APR will each creditor charge under the plan?
5. Which accounts will be closed?
6. How long is my estimated repayment period?
7. What happens if I miss a DMP payment?
8. Can creditors change or withdraw concessions?
9. How and when will you distribute my payments?
10. Can I cancel the plan, and what happens if I do?

ReliefGuardian's Take

Consolidated Credit is an established nonprofit credit counseling organization with more than three decades of operating history. What stands out most isn't a unique type of DMP, the underlying program works much like other nonprofit debt management plans, but the organization's extensive Spanish-language resources, its KOFE financial-wellness platform, and the amount of program information it publishes for consumers.

Consolidated Credit reports an average DMP administration fee of about $40 per month, with fees capped at $79, although a setup fee may also apply depending on your state and circumstances.

Before enrolling, focus less on companywide averages and more on the proposal for your accounts: which creditors will participate, the interest rate each will offer, your total monthly payment, all fees, and your estimated completion date. We recommend comparing that proposal with at least one other accredited nonprofit credit counseling agency before deciding.